The Build Shop® Disclaimer

1. Introduction

Welcome to The Build Shop®. This Disclaimer explains the limitations, responsibilities and conditions relating to the use of our website, products, services and information provided through our online platform. By accessing or using this website, you acknowledge that you have read, understood and accepted the terms contained within this Disclaimer.

The information provided by The Build Shop® is intended to assist customers with product discovery, purchasing decisions and general guidance. While we make every reasonable effort to ensure that information published on our website is accurate and current, certain information may change due to supplier updates, manufacturing changes, availability, technical adjustments or circumstances beyond our reasonable control.

2. Website Information

The Build Shop® strives to provide accurate descriptions, specifications, images, dimensions, finishes, pricing information and other product details displayed on our website. However, we do not guarantee that all information will always be completely free from errors, omissions or changes.

Product images are provided for illustrative purposes and may differ slightly from the final product due to factors including lighting conditions, screen settings, photography limitations, manufacturing variations or supplier updates. Customers are encouraged to review all available product information carefully before placing an order.

3. Product Suitability and Customer Responsibility

Customers are responsible for ensuring that products purchased from The Build Shop® are suitable for their intended application. This includes confirming measurements, quantities, specifications, compatibility requirements and installation considerations before completing a purchase.

The Build Shop® provides product information and general assistance to help customers make informed decisions; however, customers remain responsible for ensuring that products meet the requirements of their specific project.

Where specialised construction, structural, architectural, engineering or installation requirements apply, customers should obtain advice from an appropriately qualified professional before purchasing or installing products.

4. No Professional Advice

Information provided through The Build Shop®'s website, marketing material, product descriptions or customer communications should not be interpreted as professional construction, engineering, architectural or installation advice unless expressly stated otherwise.

The Build Shop® does not accept responsibility for decisions made solely based on general information provided through our website where professional advice, site-specific assessment or specialist expertise may have been required.

5. Product Availability and Pricing

Product availability, pricing, specifications and promotional offers displayed on our website may change from time to time without prior notice. While we aim to maintain accurate information, errors may occasionally occur due to technical issues, supplier updates or administrative corrections.

The Build Shop® reserves the right to correct pricing errors, update product information, discontinue products or adjust availability where necessary. Orders remain subject to acceptance, stock availability and successful payment confirmation.

6. Website Availability and Technical Issues

The Build Shop® strives to maintain a reliable and accessible website; however, we cannot guarantee uninterrupted availability at all times. Temporary interruptions may occur due to maintenance, technical issues, hosting services, security updates or circumstances beyond our reasonable control.

The Build Shop® shall not be held responsible for any inconvenience, loss or damages arising from temporary website unavailability or technical interruptions.

7. Limitation of Liability

To the fullest extent permitted by applicable South African law, The Build Shop®, its directors, employees, representatives, suppliers and affiliates shall not be held liable for any direct, indirect, incidental, consequential or special damages arising from the use of this website, reliance on information provided through our website, purchase or use of products, delays, technical interruptions or circumstances outside of our reasonable control.

The Build Shop® shall not be responsible for losses, damages or claims arising from incorrect product selection, inaccurate measurements provided by customers, improper installation, misuse of products, failure to follow manufacturer instructions or failure to obtain professional advice where such advice was reasonably required.

Nothing contained within this Disclaimer excludes or limits any rights or remedies available to consumers under applicable South African consumer protection legislation, including the Consumer Protection Act, 68 of 2008.

8. External Links and Third-Party Services

The Build Shop® may provide links to external websites, resources, partners or third-party platforms for convenience, additional information or customer benefit. These external links do not constitute endorsement, approval or control over the content, services or practices of those third-party websites.

The Build Shop® is not responsible for the accuracy, availability, security, privacy practices or content of external websites. Customers accessing third-party websites do so at their own discretion and should review the applicable terms and policies of those platforms.

9. Intellectual Property

All content displayed on The Build Shop®'s website, including but not limited to text, product descriptions, images, graphics, logos, website design elements, branding materials and digital content, remains the intellectual property of The Build Shop (Pty) Ltd unless otherwise stated.

The Build Shop® is a legally registered trademark owned by The Build Shop (Pty) Ltd. Unauthorised copying, reproduction, distribution, modification, commercial use or exploitation of our trademark, website content or proprietary materials is strictly prohibited.

10. Third-Party Products and Manufacturer Information

The Build Shop® may supply products manufactured or produced by third-party suppliers. While we carefully select products and suppliers, certain product specifications, warranties, technical information or performance characteristics may originate from the respective manufacturer.

Customers acknowledge that manufacturing processes, product designs, specifications and availability may change over time. Where applicable, manufacturer warranties or product-specific requirements will apply together with any rights provided under applicable South African law.

11. Customer Use of Information

Customers are responsible for evaluating whether information available through The Build Shop®'s website is suitable for their specific circumstances before relying on such information or making purchasing decisions.

The Build Shop® encourages customers to carefully review product details, installation requirements and applicable manufacturer instructions before using or installing any products purchased through our website.

12. Changes to this Disclaimer

The Build Shop® reserves the right to update, amend or replace this Disclaimer at any time to reflect changes in legislation, business practices, technology, products or services. Any revised version will be published on this website together with the applicable revision date.

Continued use of the website after any amendments have been published constitutes acceptance of the updated Disclaimer.

13. Governing Law

This Disclaimer shall be governed by and interpreted in accordance with the laws of the Republic of South Africa. Any disputes arising from or relating to the use of this website, products or services provided by The Build Shop® shall be subject to the jurisdiction of the competent courts of South Africa where applicable.

14. Additional Information

Should you require additional information regarding this Disclaimer or require clarification regarding any information provided on our website, please contact us at info@thebuildshop.co.za. We will make every reasonable effort to assist you and provide any clarification you may require.